Category Archives: News

La Recre Opening Ceremony at Mercure Serpong Alam Sutera


Every job certainly requires energy and thoughts to be done well. From the job itself, it certainly needs to give out good results or in some case the job does not even meet the expectations at all. This can be caused by several factors such as fatigue or even stress. Releasing tiredness and stress is needed by every person so that they can have a peaceful mind and recover their energy.


Mercure Serpong Alam Sutera also thinks that every employees need to be happy and feel happy to do their daily duties, who we often call as  “Heartist”. Heartistis a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness. Because of that, Mercure Serpong Alam Sutera made a special facility for the Heartists, named La Recre. La Recre is a lounge or a refreshing place for the Heartist which has many fun stuff to offer such as chess, karaoke, playstation 4, bonzini, table tennis, TV, and many more.


In the opening of La Recre, Mercure Serpong Alam Sutera hosted the launch of La Recre on October 10th, 2017. Various activities were held on the event, starting with a speech from Mr. Cyril Mas as the General Manager of Mercure Serpong Alam Sutera, then continued with a prayer and “tumpengan“. The next activity was a traditional dance performance by one of the hotel’s employee, followed by a ribbon cutting ceremony, hitting the gong as the symbol of opening the facility and ended with a tour to see the facilities in La Recre.

Attended by hotel employees and media partners, the event was held as a form of gratitude and appreciation for the loyalty and performance of the employees of Mercure Serpong Alam Sutera. Hopefully with La Recre, Mercure Serpong Alam Sutera team can destress, be comfortable and feel refreshed in order to be more productive and could work earnestly and to serve the guests with heart.




Celebrating AccorHotels Le Club Day!


August 28th is a historical day for AccorHotels in all around the world, because on that date, it is the Anniversary from Le Club AccorHotels. Le Club AccorHotels is the worldwide loyalty program  for AccorHotels. This means, members can collect the reward point from 2.800 Accor’s Hotels in 92 countries. Le Club AccorHotels membership gives the members a special guest privilege when staying at Accor Hotels, include the facilities such as welcome drink, check-in priority, late check-out, room upgrade and many more.


In order to celebrate the Le Club AccorHotels’s Anniversary, Mercure Serpong Alam Sutera held some various interesting activities on August 28th, 2017 called Le Club Day. Specially in this celebration, the staff wear blue shirt with Le Club logo. The Activities start with the check-in process, all guest were surprised with the lucky draw. All guest asked to take a raffle awarded various hotel merchandise, spa vouchers and restaurant vouchers.

Furthermore, for all guest who became the new member, they will get Free Massage for 15 minutes by the professional therapist from Hotel. Not just that, all the Le Club loyalty member was served with various welcoming amenities setup in their room such as Le Club Cookies, Fruit Basket and A Rose. This Le Club Day not only for all guest and the members, to enliven the event, Mercure Serpong Alam Sutera also held some Quiz game for the employees at canteen during the day represented by each department.


Followed by a peak celebration held at Maniz Pool Deck that located on the 2nd floor on Monday night with the decor’s theme “Tropical Paradise”.  Festive decoration venue with various foliage ornaments and tropical flowers, colorful lanterns also the romantic ligthings. This party attended  by approximately 60 guests, including Le Club loyalty Members, Corporate and Media partners.


The celebration start from 18:00, opening with spech from Director of Sales, Mrs. Weni Prasetyowati, welcome greetings from Mrs. Vina as the Ambassador of Le Club and of course from Mr. Cyril Mas as the General Manager. All guests were also entertained by exciting performances from ‘Sour & Sweet Band” with their acoustic. Our Executive Chef with his team also made the special menu for all invitees.

Some prizes are also provided for all invited guests such as goodie bags, dining vouchers at Bandar Djakarta and some vouchers stay at various Accor Hotels in Indonesia. In addition, the hotel held interesting games that invited guests to dance, then also held Social Media Instagram Contest, where guests were asked to take selfie on the show and post their photos with hashtag #leclubdaymsas. The event was ended with Grand Prize announcement and taking photos together with guest and staff.

Celebrating the 72nd Indonesian Independence Day with Mercure Serpong Alam Sutera


The 17th of August 1945 was the most historical day for Indonesian people, when our first President, Ir. Soekarno proclaimed the Independence of Indonesia. After being under Dutch colonialism for more than three and half centuries and Japanese colonialism for three and half years, the people of Indonesia finally achieved their aspiration to become an independent nation. Because of this, there are a lot of celebrations all over the country today.

On marking the 72nd Indonesian Independence Day, Mercure Serpong Alam Sutera hold a flag raising ceremony as the greatest respect and honor. The ceremony was taken place on Thursday, August 17th, 2017, started from 7 am at main Lobby Area with the participation of employees within the departments.



To enhance the spirit of competition, Mercure Serpong Alam Sutera celebrated it by preparing various traditional attractive games, which were filled with fun more than competition for the employees. It was held on 18th August 2017 at Pre-function Area started from 3 pm. Every department were involved in the games such as Making Bed, Orange Dance, Slower Racing Bike, Volley Balloon, Sack Racing, Needle and Yarn and Tug of War.


The 1st winner was Housekeeping team, while Engineering team was the 2nd place winner and Finance team took the 3rd place. Even though other departments did not win but everybody got a gift and were having a good time and this made it the highlight of the day.

That kind of spirit was clearly reflected in this year’s Independence Day celebrations.

Long live Indonesia!


Sharing the Joy of Ramadan with Mercure Serpong Alam Sutera

The Holy Month of Ramadan is the perfect moment to share with fellow Muslims. In order to fill the month of fasting with kindness, the management of Mercure Serpong Alam Sutera held an iftar with orphans on Tuesday, June 6, 2017.

The event at the Hotel Ballroom was an annual event as a sincere intention from the employees and management of Mercure Serpong Alam Sutera. The event began with an opening speech by the General Manager of the Hotel, Mr. Cyril Mas. Followed by reading the Qur’an, the performance of the gambus by the Ad Zikra group, and the spiritual preach of Islam by Ustadz H. Zainal before the prayers of breakfasting were sung by one of the orphans as the closing of the evening.


In this year, the hotel invited about 20 orphans from Yayasan Sahabat Yatim Serpong and also foster children from ATFAC (A tree For A Child). In addition to breakfasting together, the orphans were also given special gifts for school. The purpose of the hotel organizing this event is to share the happiness to orphaned children and maintain relation and caring for each other.


Mercure Serpong Alam Sutera distributes Roses and Chocolate on Kartini’s Day


Mercure Serpong Alam Sutera distributes Roses and Chocolate on Kartini’s Day

Kartini’s Day is always commemorated every April 21st. Kartini is a figure of Indonesian women hero who are trying to increase the equality of women, she pioneered the women to get equal rights as men in particularly to get the same education and treatment in life.


In commemoration of the day, the management of Mercure Serpong Alam Sutera distributed roses and chocolates to the guests and female employees in recognition of  RA Kartini and the women who have continued their struggle. In total there are 210 roses and chocolates distributed, the guests and employees of the hotel very appreciate this activity. And to make the event more memorable, on that day the female employees of Mercure Serpong Alam Sutera were wearing kebaya to greet the guests.



Ira, Best Employee of the Year 2016


Ira, Best Talent of the Year 2016

Mercure Serpong Alam Sutera was held a Special Coffee Break on bi-monthly basis for their employee. One of the agenda was The Best Talent of the Year Award in order to recognize employee who make exceptional contributions to Mercure Serpong Alam Sutera and as an appreciation for the hard work that has been done by the staff. It was also to reward staff member for excellent performance and who have best represented the Hotel’s spirit and values, through their exemplary behavior and actions.

Most candidates are from fellow employees, and each candidate was screened through a presentation of how they promote themselves to the judges; it was to ensure that the employee met the criteria and qualified. The winner were announced during the Special Coffee Break.

The award ceremony was held in Ballroom on Monday, March 3rd, 2017 and Ira Faradina Syifa has been awarded as the Best Talent of the Year 2016. Also known as Ira to her colleagues, joined Mercure Serpong Alam Sutera in April 2016 as a Front Desk Agent. She is always willing to go the extra mile to assist team members and guests. Ira’s attitude towards work and life has consistently gained many recognition from guests throughout 2016 which played a part in the hotel’s overall guest satisfaction. And as the Best Talent of the Year at Mercure Serpong Alam Sutera, Ira moved to the next level of award and was officially one of the winner of Best Talent of the Year 2016 Regional North Jakarta & Tangerang  and will compete for the title of Best Talent of the Year 2016 Malaysia – Indonesia – Singapore real soon. Congratulations Ira, keep up the good work!

Mercure Serpong Alam Sutera Wins #BePassionate Photo Contest

Mercure Serpong Alam Sutera Be Passionate

The International Women’s Day is celebrated every year on 8th March! To celebrate all our passionate and enthusiastic female employees, AccorHotels decided to organize a photo contest.

This year, the theme is “You’re a women and your passions know no gender” We give pride of place to all our female employees, those passionate enthusiasts who inspire passionate.

On 8th March, the 10 photos selected by an international panel of judges and the 10 photos that have received the most “likes” will be published on AccorLive, Yammer and the AccorHotels social networks!

And We Proudly announce that Mercure Serpong Alam Sutera has been chosen as 1 of the Winner of this Photo Contest Accor Hotels Worldwide!

Thank you so much team! We did it!!!

Notes: On the image is our Sales Manager, Ms. Alful Laela. She truly master her karate skill until the black-belt! Good Job Ella!

Motorbike Touring ” Sharing is Caring”

IMG_2739 resize

Motorbike Touring “Sharing is Caring”

On 21st January 2017, the team of Mercure Serpong Alam Sutera and Mercure Convention Centre Ancol did a Motorbike touring together. The journey started from Mercure Ancol to Mercure Serpong Alam Sutera in the early morning, then had breakfast together and depart to Panti Yayasan Hajjah Hasmah Noor. The team donated some foods and goods to the underprivileged children and sharing  the joy and happiness with the kids. 

IMG_2687 resize

Then, the team headed to Mercure Ancol for having lunch together while enjoying the view of the Ancol beach.  And in the end, the team were entertained by the games that was prepared by the Mercure Ancol team.

IMG_2911 resize

Both team had so much fun together! See you again on the next trip!

New Year’s Eve 2017 – Romantic Wonderland


New Year’s Eve 2017 – Romantic Wonderland

Happy New Year 2017!!!

On 31st December 2016, Mercure Serpong Alam Sutera hold a New Year’s Eve party with the theme ” Romantic Wonderland”

Located at Mint & Pepper Restaurant and  Ballroom, the guest were entertained by Live Band, LED percussion, Dance Performance, Magic Show, Games while enjoying the Gala Dinner with abundant of food buffet selections in romantic nuance.  Not only the adults, but the kids were amused by the  Playland area where they could  play in the Bouncy Castle, watch kids movies and having their face painted while enjoying Cotton Candies and Kid’s Buffet .


The most awaited moment was the Door Prizes and a Grand Prize to Phuket Thailand.  Guest were very delighted of the Prizes they have received.


The event ended by the DJ Performance and countdown with spectacular Fireworks…



Family Gathering “Splash Bash”


Family Gathering “Splash Bash”

In celebration of the 3rd Anniversary of Mercure Serpong Alam Sutera. The Hotel hold a Family Gathering on 8 & 10 November 2016. The Hotel staff and their family went to Ocean Park BSD.

The event strated with the opening speech by the General Manager, Mr. Cyril Mas. And several activities were organized such as Games for Children, Door Prizes for staff, Lunch together, Swimming and Playing. The team and family were very enthusiast of this event and having a blast during the day. This event aimed to built healthier business community by strengthen relationship, sense of belonging and positive atmosphere.