At any time

24h welcoming by our friendly team,Information, Taxi Counter, Concierge, Laundry Service, Web Corner, ATM, Business Center, Copy, Fax and Scanner access, Exclusive Free Bike Rental, M shop.


Lounge Bar

“Mocca” offers an interactive and cozy space to rest or to talk business.
The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.


“Mint & Pepper” is an all day food discovering restaurant offering a generous line-up for buffet breakfast, lunch and dinner.

Be amazed by the restaurant’s live cooking show and the freshness of the products. This is a Gustatory tour from West to East on the road to culinary recipe.



                    Pool Bar

“Maniz” Pool Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.



 Swimming Pool:

As part of our continued commitment to enhance our property and service, please be advised that the main swimming pool and pool area will undergo important renovation from 20th April to 27th July 2019.

While our hotel remains a preferred choice for many families and business travellers alike, these extensive renovations will allow us to provide the very best hotel experience to our valued clients.

These renovations will impact the entire pool area layout and some specific sectors will have restricted access, time to time.

However, Mercure Serpong Alam Sutera will still be able to provide you access to the pool, fitness center as well as our food and beverage offer during the above-mentioned period.

Unfortunately, from 1st May to 15th May 2019 our main swimming pool will need to be closed (main swimming pool only), meanwhile, we have made an arrangement with our neighbour Sports Center to assist us allowing you to use their swimming pool free of charge during the closure.

Please collect your voucher from our front desk to take to the Sports Center in order to enjoy the advantage of these benefits.

During the maintenance period, we apologize for any inconvenience and offer our sincere thanks for your kind patience and support.





For your Health :

Our Fitness center welcome you all day with modern and advanced equipment.

Exclusive in-room spa services for various treatment options are provided, handled by professional therapist.