Mercure Serpong Alam Sutera is Now Certified #ALLSAFE


Mercure Serpong Alam Sutera succeeded in certifying the high standards of the ALLSAFE label. We implement the new standards of safety and enhanced operational protocols and procedures in our hotel (from the lobby entrance, at our public area and also in every room) and have been certified by ALLSAFE label. Developed in collaboration with Bureau Veritas, this label certifies the policies, procedures and protocols of handling, cleaning and sanitizing all areas of the property to the highest levels. From arrival to departure, both front and back of the house, every procedure is looked at and reviewed. The ALLSAFE certification has been tailored for the safety of all guests and employees. Accor’s ALLSAFE label is a comprehensive list of Standard Operating Procedures to reinforce confidence and trust in travel. With this ALLSAFE certification, Mercure Serpong Alam Sutera wants to assure that our guests are at the safe place because we really concern about your health and safety while being with us.

Welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are.

So, please enjoy staying with us because you know that you are #ALLSAFE.