Rank #1 on Trip Advisor Category Hotel in Tangerang


Trip Advisor as the global travel site, placed Mercure Serpong Alam Sutera as The 1st Rank Hotel in Tangerang. Trip Advisor is an american travel and restaurant website, it shows the reviews, accommodation bookings and other travel – related content, it also shows the interactive forums of customer feedback and rates.

Since last December 2018, Mercure Serpong Alam Sutera has won the first place, Mercure Serpong Alam Sutera truly believed that they cannot reach this achievement without struggle and hardwork from their employees, build the passion is not the only key. A traditional value that defined by Accor has a strong impact on how the employees works. Innovation, a strong passion that is driven by the value will not only give a short – term impact, but also give the strength of humanist root itself.

“We are very pleased to know that we are the first choice in the area, because of your comment and satisfaction now we are rank number one in Trip Advisor. There is no better reward than your satisfaction” said Cyril Mas as the General Manager of Mercure Serpong Alam Sutera.

Collecting hundred reviews are not the only things that make Mercure Serpong Alam Sutera feel very pleased, the guests were having a good talk with the employee and they also put the names in Trip Advisor. Mercure Serpong Alam Sutera is appreciated employees with loyalty and strong passions on what they are working, those people will be given a captivating reward.